Frequently Asked Questions

When will I receive my box?

We know that you are craving to taste our gourmet boxes! Shipping times below are an estimation according to our shipping partners, depending on your province (it may vary by the time, feel free to use the chatbot to ask us!):

  • British Columbia: up to 3 days
  • Alberta: up to 5 days
  • Manitoba: up to 5 days
  • Saskatchewan: up to 5 days
  • Ontario: up to 5 days
  • Yukon: up to 5 days
  • Québec: up to 6 days
  • New Brunswick: up to 8 days
  • Nova Scotia: up to 8 days
  • Newfoundland and Labrador: up to 10 days
  • Northwest Territories: up to 10 days
  • Nunavut: up to 10 days
  • Prince Edward Island: up to 10 days

Where do you ship from?

All of our products and boxes are shipped by our team locally in Vancouver, BC.

Do you ship outside Canada?

No, we do not ship outside Canada. At Best of France, our goal is to bring France exclusively to Canadians like you, so we focus our food importations on Canada.

How much will the shipping cost me?

We all hate shipping costs, am I right? Shipping is free for any order above 49$, before taxes. Shipping costs below are an estimation according to our shipping partners, depending on your province (costs may vary by the time, feel free to use the chatbot to ask us!):

  • British Columbia: 9$ to 12$, before taxes
  • Alberta: 11$ to 15$, before taxes
  • Manitoba: 12$ to 16$, before taxes
  • Saskatchewan: 12$ to 17$, before taxes
  • Ontario: 14$ to 19$, before taxes
  • Québec: 14$ to 18$, before taxes
  • New Brunswick: 15$ to 19$, before taxes
  • Yukon: 15$ to 19$, before taxes
  • Newfoundland and Labrador: 18$ to 22$, before taxes
  • Northwest Territories: 20$ to 25$, before taxes
  • Nova Scotia: 20$ to 25$, before taxes
  • Nunavut: 20$ to 25$, before taxes
  • Prince Edward Island: 20$ to 25$, before taxes

What is your return policy?

As we are only selling food products, we can’t accept a return. If you have any issues with our boxes, please contact us through chat or Facebook and Instagram.

Can I change/cancel my order?

Have you already bought something that you don’t want? It happens even for the best of us! Of course, you can change and cancel your order at any anytime before the shipping. As always, you can chat with us using the chatbot if you need more information before buying,

Where do I enter my discount code?

Did you know that if it’s your first order, you can get a 10% discount? Use the WELCOME10 code! You can enter any discount code (if it’s a real one) in the “payment” page just before entering your payment information.

Where do you get your products from?

France, of course! All of our products came from the heart of Brittany, south of France, Provence and more.
Our team takes months to select genuine brands and producers from France. We choose traditional French products made with tradition and care.

Where is the box prepared?

Supporting local businesses should be one of our principal considerations, shouldn't it? All of our boxes and products are curated and prepared by our team locally in Vancouver, BC.